This page explains how Toronto Post chooses, verifies and attributes the information we publish. It is meant for readers who want to understand the rigour behind our reporting, to know where our facts come from and to see how you can hold us accountable. It also documents the standards we hold ourselves to and the bodies that help keep us honest.
Where do we get our information?
We rely primarily on official and authoritative sources that are publicly verifiable. Our reporters and editors draw on these every day to ensure the facts we publish are accurate, current and traceable.
- CBC News – Canada’s national public broadcaster, used for cross-referencing breaking stories and national context.
- Statistics Canada – The federal agency for demographic, economic and social data; we cite its census, labour-force and inflation reports.
- Elections Canada – The independent agency that runs federal elections; we rely on its official results, voter-turnout data and campaign‑finance records.
- City of Toronto – The official municipal government site for council agendas, bylaws, budgets, transit plans and public notices.
- Ontario Business Registry – The provincial register we use to verify corporate registrations, including our own ownership by Northern Beacon Media Inc. (company number 1003194827).
Where primary sources are not available, we turn to direct interviews, public records, government databases and documents obtained through freedom‑of‑information requests. Every source we use is documented in our editorial files and is available for review as part of our fact‑checking process.
Which regulatory and standards bodies guide us?
We voluntarily follow the standards set by Canada’s leading media‑ethics organisations. While we are not members of all of them, we align our practices with their codes of conduct.
- Office of the Privacy Commissioner of Canada – We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and its guidance on data collection, consent and breach reporting.
- Canadian Association of Broadcasters – We use the CAB’s code of ethics as a benchmark for fairness, accuracy and non‑discrimination in our reporting.
- Ad Standards Canada – We follow this body’s guidelines for advertising, including clear labelling of sponsored content and affiliate links.
Our own internal policies cover these areas in more detail. You can read our full Editorial Policy, Fact‑Checking Policy and Advertising & Affiliate Disclosure.
What does our daily reporting rely on?
Our newsroom works from a short, practical list of tools and habits that ensure consistency. Every article is written by a named reporter, reviewed by a subject‑matter editor and checked by our Standards & Fact‑Checking Lead, Andrew Leblanc, before publication. We never publish a story that has not been seen by at least two people on the editorial team.
Reporters are expected to gather at least two independent, verifiable sources for any factual claim that is central to a story. When that is not possible – for example, with exclusive tips or whistleblower accounts – the editor approving the piece must document why the single source is credible. All source material is kept in our internal file system, and we encourage readers to request source verification through our Complaints Procedure.
We also rely on digital tools for research, transcription and formatting, but artificial intelligence is never used to write or replace a human reporter. Our AI & Automation Policy explains this in full.
How can you challenge our reporting?
If you believe we have made an error, we want to hear about it. Our Corrections Policy sets out a simple process: send an email to corrections@torontopost.org or call our editorial line at +1 416 555 0220. Our Standards & Fact‑Checking Lead, Andrew Leblanc, will review the issue and respond within two business days. If a correction is needed, we will publish it promptly at the bottom of the original article and in our daily corrections log.
For broader complaints about fairness, bias or ethics, you can use our Complaints Procedure or contact Editor‑in‑Chief Catherine Roy directly at catherine.roy@torontopost.org. We treat every complaint seriously and will explain our decision in writing.
How this works in practice
Imagine a story about a new property‑tax proposal at Toronto City Hall. Our reporter would start with the official agenda and report from the City of Toronto website. They would attend the council meeting or watch the archived video. They would interview at least one councillor from each side, check the projected revenue figures against Statistics Canada’s median‑income data, and verify the company behind a lobbying group using the Ontario Business Registry. A draft would be reviewed by our Municipal Affairs Editor, Hannah Walsh, and fact‑checked by Andrew Leblanc before it ever appears on the site. If a reader later spots a discrepancy in the tax rate we quoted, they can use the corrections@torontopost.org address, and we will rerun the calculation – often the same day – to correct and update the story.
Toronto Post is owned and operated by Northern Beacon Media Inc., an Ontario corporation (Ontario Business Registry company number 1003194827). Our registered office is at Unit 12, 95 King Street East, Toronto, ON M5C 1G4. For any questions about our funding or ownership, please see our Ownership & Funding page or contact publisher@torontopost.org. We are transparent about our commercial relationships: display advertising, affiliate links, sponsored content and content licensing all help fund our journalism, but no commercial partner influences editorial decisions.
In short
Our goal is to earn your trust through transparency. Every fact we publish comes from a named source, every error we make is corrected openly, and every complaint gets a real answer. You are always welcome to look behind the curtain – that is how we stay honest.